Terms of Service

By accessing or using the Plexara platform and the plexara.io website (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). The Service is operated by Deasil Works, Inc. ("Deasil Works," "we," "us," or "our"). If you do not agree to these Terms, you must not use the Service.

These Terms apply to all visitors, users, and customers of the Service. Additional terms may apply to specific features or services, which will be presented to you at the time of use.

Plexara is a standards-based data integration platform that provides governed, semantically rich data access for AI agents and enterprise applications. The Service includes data federation, metadata management, contextual enrichment, audit logging, and related capabilities.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice. We will not be liable for any modification, suspension, or discontinuation of the Service.

You retain all rights, title, and interest in your data ("Customer Data"). We do not claim ownership of Customer Data and will not use it for any purpose other than providing the Service to you.

We process Customer Data solely on your behalf as a data processor. We do not sell, rent, share, or otherwise disclose Customer Data to third parties except as necessary to provide the Service or as required by law.

We store Customer Data in our U.S.-based data centers for your exclusive use. We may access Customer Data only when you explicitly request diagnostic or technical support assistance, and such access is limited to the scope of the request.

Upon termination of your account, we will delete your Customer Data within 30 days unless retention is required by applicable law or requested by you in writing.

You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

You agree to provide accurate, current, and complete information when creating an account and to update such information as necessary to keep it accurate.

You agree not to use the Service to: (a) violate any applicable law or regulation; (b) infringe the intellectual property rights of others; (c) transmit malware, viruses, or other harmful code; (d) attempt to gain unauthorized access to the Service or related systems; (e) interfere with or disrupt the integrity or performance of the Service; or (f) engage in any activity that is harmful, fraudulent, or deceptive.

We reserve the right to suspend or terminate your access to the Service if we reasonably believe you have violated these Terms.

The Service, including all software, documentation, trademarks, and content (excluding Customer Data), is the property of Deasil Works, Inc. and is protected by copyright, trademark, and other intellectual property laws.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Service for your internal business purposes during the term of your agreement.

Service levels, support terms, and maintenance schedules are defined in your service agreement. We will use commercially reasonable efforts to maintain the availability and performance of the Service.

We may perform scheduled maintenance that temporarily affects Service availability. We will provide reasonable advance notice of planned maintenance when possible.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DEASIL WORKS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO DEASIL WORKS DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

You agree to indemnify, defend, and hold harmless Deasil Works, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; or (c) your violation of any third-party rights.

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Los Angeles County, California.

We may revise these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the effective date. Your continued use of the Service after such changes constitutes acceptance of the revised Terms.

If you have questions about these Terms, contact us at: [email protected] or by mail at Deasil Works, Inc., 121 W. Lexington Drive, Glendale, CA 91203.